Policy

Payments must stay in-platform

ONE TO ONE protects both clients and trainers by keeping payments, booking, and communication in one secure system. Sharing off-platform payment details is not allowed and may lead to moderation actions.

Why this matters

Verified payment records protect both parties.
In-platform transactions unlock support and dispute resolution.
Compliance keeps the community safe and trusted.

Examples of blocked content

Bank transfers, sort codes, account numbers, IBAN details.
Third-party payment handles or links (e.g., PayPal.me).
Requests to meet and pay with cash.

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